Altitude Logistics, Inc. – Terms & Conditions

Section 1: Introduction

Altitude Logistics, Inc. (“Altitude,” “we,” “us,” or “our”) offers transportation and storage solutions in four
distinct capacities: Carrier Service, Brokered Exclusive Use, Brokered LTL / Partial / Air Freight, and
Warehouse Storage. These Terms govern every shipment or storage transaction in which you (“Customer,” “your”)
engage Altitude.

Section 2: Governing Law & Venue

These Terms are governed by the laws of the State of Michigan. Except for cargo-loss suits (see Section 5),
all other disputes must be resolved by binding arbitration in Detroit, Michigan, under the Commercial Rules of the
American Arbitration Association. Cargo-loss suits shall be brought exclusively in Michigan state or federal
courts (Eastern District).

Section 3: Service Definitions

• Carrier Service: Altitude is named as the motor Carrier on the Bill of Lading (BOL) and uses its
  own drivers and equipment.
• Brokered Exclusive Use (Full Vehicle): Freight moves on an entire truck or van for a flat
  vehicle-rate. The BOL or confirmation will state “Exclusive Use,” and Altitude is not listed as Carrier;
  we act strictly as a federally licensed Property Broker.
• Brokered LTL / Partial / Air Freight: Freight is rated by space, pallet, weight, class, or moves
  by air; Altitude is not the Carrier. We act as a Broker or Domestic Freight Forwarder.
• Warehouse Storage: Freight is physically stored at an Altitude-owned or controlled facility,
  whether or not a warehouse receipt is issued.

If a document’s language is ambiguous, service defaults to Brokered LTL / Partial / Air Freight.

Section 4: Claim Filing Deadlines

Section 5: Liability Limits

• Carrier Service: Lesser of declared value or US $250 000 per shipment.
• Brokered Exclusive Use: Liability of underlying carrier (minimum
  US $100 000). Altitude itself assumes no carrier liability.
• Brokered LTL / Partial / Air Freight: US $0.50 per pound per article.
• Warehouse Storage: Lesser of (i) US $0.50 per pound or
  (ii) pro-rata share of Altitude’s US $500 000 facility aggregate limit, unless Customer purchases higher coverage in advance.

Higher limits or all-risk coverage are available upon written request before tender and payment of the
quoted premium.

Section 6: Prohibited or Restricted Commodities

We do not accept household goods, live animals, human remains, hard-to-value articles, hazardous materials (except
under a separate hazmat addendum), currency, or other items listed in our detailed policies.

Section 7: Additional Services, Fees & Insurance

Ancillary services (detention, inside delivery, special equipment, etc.) are subject to additional charges
communicated and agreed to in advance. Customers are encouraged to maintain their own cargo insurance.

Section 8: Termination

Either party may terminate its business relationship with 30 days’ written notice. Freight already in transit or in
storage will be handled in accordance with these Terms.

Section 9: Confidentiality & Data Protection

Both parties will protect non-public information and comply with applicable data-privacy laws.

Section 10: Miscellaneous

Includes Force Majeure, Severability, No-Waiver, Entire Agreement, and legal-defense provisions. No third-party
beneficiary rights are created.

Section 11: Updates to These Terms

Altitude may revise these Terms with 30 days’ prior written or email notice to active credit customers. Continued
use of our services or storage facilities after the effective date constitutes acceptance of the revised Terms.