Altitude Logistics, Inc. Terms and Conditions

Altitude Logistics, Inc. Terms and Conditions

Section 1: Introduction

Welcome to Altitude Logistics, Inc. (“Altitude Logistics,” “we,” “us,” or “our”). We provide comprehensive logistics services, including Property Brokerage, Carrier Services, Freight Forwarding, and Warehouse Operations. These Terms and Conditions (“Terms”) govern your use of our services, outlining our mutual responsibilities and liabilities in our business engagement. By using our services, you agree to these legally binding Terms.

Section 2: Governing Law and Jurisdiction

These Terms are governed by Michigan law. Any disputes will be subject to the exclusive jurisdiction of Michigan’s state and federal courts.

Section 3: Service-Specific Terms and Liability Limits

Our services are subject to specific terms and liability limits:

  • Property Brokerage: Liability for freight damage or loss is limited to $0.50 per pound per article. Custom liability solutions can be negotiated.
  • Carrier Services: Liability for loss or damage is covered up to $250,000 under our motor truck cargo insurance policy.
  • Freight Forwarding: Liability for freight damage or loss is limited to $0.50 per pound per article, with options for custom liability solutions.
  • Warehouse Operations: Our $1,000,000 bailee policy covers the aggregate value of all goods stored in our warehouse facilities. Customers are obligated to disclose the value of their freight to ensure effective management of coverage. This coverage extends to direct physical loss or damage to the stored goods. We are solely responsible for physical loss or damage to freight and do not cover other costs or losses. Custom risk and liability solutions are available.

Section 4: Liability and Claims

Claims must be submitted in writing within 14 days from the date of service. Liability is limited as described in Section 3, excluding indirect or consequential damages.

Section 5: Updates to Terms and Conditions

We may periodically revise these Terms, available on our website. Continued use of our services after changes indicates consent.

Section 6: Additional Services and Fees

Additional services may incur extra fees. Specifics will be communicated and agreed upon before service commencement.

Section 7: Insurance Requirements

Customers are encouraged to have their own insurance for added protection. Our insurance details are outlined in Section 3.

Section 8: Limitations on Shipments

We do not accept certain goods like household items, hazardous materials, perishables, and live animals under standard services.

Section 9: Termination of Service

Either party can terminate the service agreement with 30 days written notice. Undeliverable shipments will be handled as per outlined procedures.

Section 10: Confidentiality and Data Protection

Client information is confidential and protected under our stringent data protection protocols. We comply with applicable data protection laws.

Section 11: Miscellaneous

Includes Force Majeure, Severability, legal defense entitlements, arbitration as the primary method of dispute resolution, security controls, document retention policies, and no third-party beneficiary rights.

Section 12: Acceptance of Terms

Engaging our services signifies your agreement to these Terms and Conditions. Amendments to these Terms must be in writing and signed by both parties.

Revision 1/29/2024